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How tbplus777 Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via GCash, Maya or InstaPay, or contact our support team.

Account Data ProtectionGCash, Maya, InstaPay ContextYour Right to AccessClear Retention RulesDirect Contact Path
tbplus777 How tbplus777 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to see the data we hold on your account, correct something that is wrong, or ask us to delete your information, our support team is the right place to start. You can reach us through live chat directly inside the lobby, by email, or by submitting a request through the account settings page. We aim to respond to all data-related requests and confirm what action we have taken.

Live Chat Open the chat widget inside your account to raise a data request directly with our support team. Available for account holders.
Email Support Send your data access or deletion request to our support email address listed on the Contact page. Include your registered account email.
Account Settings Some privacy preferences — like marketing opt-outs — can be managed directly inside your account settings without contacting support.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

We apply security measures at every stage where your data moves — from the moment you log in with your OTP to the moment a withdrawal is verified against your registered GCash or Maya account. Here is how each part of that process works for your privacy.

Account Security

Login is protected by OTP verification sent to your registered number. We flag unusual access patterns and can lock your account if we detect a risk.

Payment Data

GCash, Maya and InstaPay transactions are logged by reference number only. We never store your e-wallet PIN, password or full account credentials on our servers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a copy or deletion at any time.

Answers to Common Privacy Questions

These are the questions we hear most often from account holders about how their data is handled. If your question is not covered here, our support team can help directly through live chat or email.

We collect your name, email address, date of birth and contact number during registration. Device and IP data are also logged to protect your account from unauthorised access.

No. We only record the transaction reference and amount from your GCash, Maya or InstaPay payment. Your e-wallet PIN and password never pass through our systems.

Contact our support team via live chat or email using your registered account address. We will confirm what data we hold and send it to you through a secure channel.

Yes. Submit a deletion request through live chat or email. We will process it subject to any retention period required by applicable law, then confirm the action taken.

We do not sell your data. We share it only with payment processors like GCash, Maya and InstaPay to confirm transactions, and with fraud-prevention systems as needed.

We retain data for the period required by applicable law after account closure. Once that period ends and no legal hold applies, we delete or anonymise the data on request.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.